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Assist order management system is a multi-channel commerce solution designed for today's direct merchandising and multi-channel retailing environments. Assist delivers a single source of integration for customer contact, order management, inventory, fulfillment, and accounting. Robust back-office software is integrated with front-end Internet services to deliver a core system for Internet, catalog, and call center channels. Assist also acts as a consolidation point for customer sales data from all channels including retail point-of-sale. Plus, architecturally incorporated International features, including full multi-lingual and multi-currency processing functionality, are standard equipment, along with the ability to easily create and maintain multiple companies with multiple sites.

Assist is a total, integrated solution designed to deliver precise, dynamic control of your critical business and financial data. Some of the features supported by Assist include:

    • eCommerce
    • Order Entry
    • Customer Management
    • Direct Marketing
    • Campaign Tracking
    • Invoicing
    • Inventory Management
    • Purchasing
    • Accounting

Assist modules can be implemented as needed, and custom tailored to your unique business needs. Assist also provides extensive support services such as web development, enterprise integration, application deployment, IT management and consulting. The result: an easily managed, full-feature commerce system that improves customer service and increases business efficiency.


Assist Feature Overview
Direct Response Module