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Assist to Power Express.com’s operations
Leading online retailer of music and entertainment products selects end-to-end
e-commerce solution
SALT LAKE CITY, UT — November 20, 2000 — Assist today announced that Express.com
has selected Assist e.System to support their successful internet operations.
Express.com needed to replace their existing e-business solution and the rapid
implementation capabilities of Assist are critical to their operation.
Express.com began searching for a replacement solution in August.
According to Susan Daniher, VP of Marketing for Express.com, “A team of
technical and operational personnel was assembled for the evaluation and
selection of their replacement system. With less than 5 months to find, acquire
and implement a solution, it was no easy task. We researched and reviewed over
50 different solutions as our possible e-business replacement. At the beginning
of November we made our decision and we unanimously chose e.System from Assist.
e.System demonstrated the “Best of Breed” e-commerce solution we found because
of the great pre-order handling, user interface, warehouse management, catalog
pricing flexibility, solid client success history as well as its strong
financial application. The time frame for implementation is shortened by the
major holidays; Assist has less than 10 weeks to implement their Assist e.System
solution. Express.com feels confident that we made the right choice.”
“We are extremely proud to have Express.com as the newest member to our family
of customers,” said Scott Anderson, Vice President and General Manager,
eCommerce Solutions Group at Assist. “e.System allows us to provide scaleable
solutions that work to meet our customer needs and we are excited that
Express.com saw how e.System’s broad and robust functionality can solve their
challenges.
Assist e.System, is a multi-channel solution with a full suite of e-commerce
tools to enable businesses (including retail, wholesale, and manufacturing) to
implement a successful, fully integrated, Web and direct commerce presence.
e.System integrates order management, customer service, inventory, warehouse,
marketing, purchasing, accounting and other business processes in real-time,
enabling each department to become instantly informed and updated as
transactions are processed through the business cycle.
About Express.com
Formerly known as DVD EXPRESS, Express.com was the first company to sell DVDs
online. Founded in 1996, Express.com has 230 employees that are headquartered on
the “Hollywood Walk of Fame”, in Los Angeles. Express.com also has a 66,000
square foot warehouse in nearby Culver City. Express.com is the Web’s leading
entertainment store-selling movie DVDs, music, video games and related products.
Express.com is one of the Top 20 e-tailers according to PC Data and is one of
the largest e-commerce operations in the United States. Highly praised by both
customers and industry experts alike, Express.com has been singled out in
industry reports by Goldman Sachs, Forrester PowerRankings, BizRate.com, Time
Digital and Harris Interactive for its high conversion of customer visits to
sales, quick transacting and order turn-around as well as its superior selection
and customer service. For additional information on Express.com please refer to:
express.com.
About Assist
Assist provides software applications along with a full set of service
capabilities ranging from technology and business consulting to implementation
of solutions focused on managing business operations. Assist offers software
solutions that serve clients in retail, manufacturing and logistics, utility and
municipality markets as well as enterprise and government customers. Assist is
headquartered in Salt Lake City, UT. For more information on Assist, please
visit www.assistcornerstone.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of
1995: The statements contained in this release which are not historical facts,
including our outlook on the future performance of our core businesses and our
growth strategies, are forward-looking statements that are subject to risks and
uncertainties that could cause actual results to differ materially from those
set forth in or implied by forward-looking statements. These risks and
uncertainties include those described in the Company's Securities and Exchange
Commission filings.
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