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Brown & Bigelow Selects Assist to Power Operations
Large promotional products company chooses Assist’s multi-channel e-commerce
solution
SALT LAKE CITY, UT — August 8, 2000 — Assist, the leading provider of
multi-channel end-to-end e-commerce and direct marketing solutions, today
announced Brown & Bigelow has selected e.System to facilitate online
transactions at www.brownandbigelow.com.
As a leader in the manufacturing and sale of promotional items Brown & Bigelow
plans to use e.System to process orders via the web as well as from their direct
sales force. Assist e.System’s comprehensive functionality will allow Brown &
Bigelow to automate all e-commerce functions, including order taking, customer
service, payment and security, merchandising and purchasing, accounting, sales
analysis information, inventory management and more.
According to Herb Hemenway, Brown & Bigelow’s MIS Director, “Assist e.System is
a genuine e-commerce initiative that met our requirement for strong customer
service management with excellent customer service search ability. e.System has
the best order fulfillment process for the AS/400, is able to handle very high
order volumes, and can support multiple store fronts which made Brown & Bigelow
chose Assist’s product.”
"Assist e.System allows us to provide scaleable solutions that work to meet our
customer needs,” says Scott Anderson, Vice President and General Manager
eCommerce Solutions Group at Assist. “We are excited that Brown & Bigelow has
chosen e.System. It is another great opportunity for us to demonstrate
e.System’s multi-channel capability and it’s broad and robust functionality. We
feel our solution will give them the ability to continue growing, especially
with regard to the Web.”
Assist e.System, is a multi-channel solution with a full suite of e-commerce
tools to enable businesses (including retail, wholesale, and manufacturing) to
implement a successful, fully integrated, Web and direct commerce presence.
e.System integrates order management, customer service, inventory, warehouse,
marketing, purchasing, accounting and other business processes in real-time,
enabling each department to become instantly informed and updated as
transactions are processed through the business cycle.
About Brown & Bigelow
Brown & Bigelow, founded in 1896, is one of the world's largest manufacturers
and distributors of promotional products including: advertising calendars,
advertising playing cards, gift prints, business gifts and advertising
specialties. Brown & Bigelow’s products are sold directly to firms and
corporations for the sole purpose of promoting their business, stimulating
desired action, and creating name recognition and retention.
The corporate headquarters is located in Saint Paul, Minnesota. It includes a
400,000 square foot facility and employs 400 people in manufacturing, clerical,
creative, sales support and management. Through eight regional offices,
consisting of a 350-person, nationwide sales force, a line of promotional items
are available to customers from over 3400 suppliers representing hundreds of
thousands of promotional products.
About Assist
Assist provides software applications along with a full set of service
capabilities ranging from technology and business consulting to implementation
of solutions focused on managing business operations. Assist offers software
solutions that serve clients in retail, manufacturing and logistics, utility and
municipality markets as well as enterprise and government customers. Assist is
in Salt Lake City, UT. For more information on Assist, please visit
www.assistcornerstone.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of
1995: The statements contained in this release which are not historical facts,
including our outlook on the future performance of our core businesses and our
growth strategies, are forward-looking statements that are subject to risks and
uncertainties that could cause actual results to differ materially from those
set forth in or implied by forward-looking statements. These risks and
uncertainties include those described in the Company's Securities and Exchange
Commission filings.
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